We are delighted to launch our new support ticketing system which is now available online at www.pebble-support.co.uk
Support is vital to our customers and we are proud of the support we offer. You can see a couple of support videos below which will give you a brief overview on what to expect.
Submitting A New Ticket
It is as easy as completing your name, contact email and support issue. Once that is submitted your ticket is sent to all members of our support team. You will also get an email confirmation that we are dealing with your support request.
Managing & Replying To Support Tickets
As our support team update your ticket you can see the entire thread. We aim to deal with support issues within minutes rather than hours so it really is a premium service for all our customers.
You can also engage via the ticketing system by adding more information.
If you have any questions or comments about the Pebble Support Ticketing System please contact us.